Terms and Conditions

Your order terms and conditions are outlined below for your convenience!


North Carolina State Sales Tax

All merchants that have a presence in the state of North Carolina are required by law to collect sales tax in accordance with the current state tax rates.

Cancellations

Orders may be cancelled within 24 hours of placing their order, free of charge, as long as the order has not already shipped. Fees already incurred for domestic and/or international shipping and handling at the time of cancellation are non-refundable. You are responsible for return shipping, if applicable, for orders that have been cancelled. Orders for items which are Final Sale as per the store cannot be cancelled once placed.

Returns & Exchanges

At ChristmasLighting Supply, nothing is more important to us than your satisfaction! We stand behind every product we sell, and every order is backed by our No Hassle Returns policy.

Simply contact our Customer Service team at 866-758-1257 for any return/exchange inquiries. Returns are accepted within 14 days of receipt of your order, for any reason.

REFUND: Refund for non-damaged, non-defective merchandise will be processed in the amount of the purchase price, minus the cost of actual shipping on your order. Your refund will not be issued until the return is received and inspected at the store.

EXCHANGE: Exchanges for non-damaged, non-defective merchandise will be processed free of change, minus the cost of actual shipping.

DEFECTIVE MERCHANDISE: In the event that the merchandise is defective, you may return it for an exchange or refund at no charge, including all shipping and handling charges.

Your return/exchange must be pre-authorized by Christmas Lighting Supply. You will receive detailed return instructions and a Return Authorization Number when contact our Customer Service team.

Merchandise must be in new condition with tags attached. All returns must be sent insured via registered mail, or any other delivery service that provides the ability to track your package.

Please note, you must contact our customer service team. The warehouse cannot process your return without the proper Return Authorization. All orders are subject to the return policy of the online store when your items were purchased. This policy applies to Returns, Exchanges, and Defective Merchandise.

Shipping & Handling Fee

Our shipping and handling fees are combined on your order and are automatically calculated by our system depending on the total amount we spend on preparing your order and how many items are in your order. Prices vary per item and per country. Shipping and Handling fees are calculated upon checkout. Your total, including shipping and handling, will be provided before you submit your order.

Backorders & Out of Stock

Sometimes an order may be backordered or out of stock. If your entire order is out-of-stock, your order will be cancelled. Occasionally, part of an order may be out of stock or backordered. If this is the case, we will take the action which you requested during checkout in the comments section, or we will contact you directly via the email address or phone number provided at checkout. If no action has specifically been request, for out of stock orders, we will fill all in stock items items and refund the remainder of your purchase including all applicable taxes and shipping costs. We are not responsible for delays in your order due to backorder situations. Shipments will be made when all items in your order have arrived at our warehouse.

Insurance

All orders are insured against loss or damage. The cost of this insurance is included in your Christmas Lighting Supply, Inc shipping and handling fee.

Refused or Abandoned Shipments

You will be held liable for return shipping, duties and taxes (if incurred), and for all other associated fees when any of the following circumstances occur:
- You refuse delivery of your parcel for any reason.
- The carrier makes 3 unsuccessful attempts to deliver your parcel to your address because you are not at home and/or do not pay duties and taxes.
- You provided an invalid address.
- Your parcel is returned by customs because your merchandise is restricted from import into your country.
- You refuse to pay duties and taxes.

Duties & Taxes

You are responsible for applicable duties and taxes in the destination country. You may choose to pre-pay your Duties and Taxes upon checkout. If your shipment is rejected by you because of customs clearance charges or gets returned to us due to restrictions your country has in place regarding the importation of the goods you purchased with our assistance, you will be held liable for return shipment and all other fees incurred by us that are associated with that return. 

Restricted Products & Merchants

Rarely, an item is restricted from International shipment. If this is the case you will be notified and your order will be cancelled. You are responsible for all expenses related to any and all items which are restricted from delivery to your country due to your country's customs or laws. Christmas Lighting Supply, Inc reserves the right to refuse fulfillment of any product, based solely on its own discretion and in accordance to any and all US and international laws. This right shall exist at all times, even after an order confirmation has been placed.

Disclaimer From Unforeseeable Circumstances

Christmas Lighting Supply, Inc is not responsible or liable, nor shall it be deemed in default of the Terms and Conditions, for any delay or failure in performance or non-performance of any aspect of this agreement resulting directly or indirectly from any accidents, fires, electrical or electronic failures, equipment failures, shipping delays from either online retailers, international couriers, or others, acts of God, labor disputes, governmental orders or regulations, or any other cause beyond the reasonable control of Christmas Lighting Supply, Inc.

Disclaimer of Warranties & Limitation of Liability

This site and/or application is provided by Christmas Lighting Supply, Inc on an "as is" and "as available" basis. Christmas Lighting Supply, Inc makes no representations or warranties of any kind express or implied, as to the operation of this site and/or application or the information, content, materials, or products included on this site. You expressly agree that your use of this site and/or application is at your sole risk. To the full extent permissible by applicable law, Christmas Lighting Supply, Inc disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Christmas Lighting Supply, Inc does not warrant that this site, application, its servers, or e-mail sent from Christmas Lighting Supply, Inc are free of viruses or other harmful components. Christmas Lighting Supply, Inc will not be liable for any damages of any kind arising from the use of this site and/or application, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. if these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Fraud Reporting

In the event of any investigation of unlawful activities by local, state, national and/or international authorities, Christmas Lighting Supply, Inc reserves the right to disclose personal information as required. Any party or individual conducting unlawful activities on Christmas Lighting Supply, Inc will be reported to the proper authorities, including disclosure of personal information relating to any investigation of said activities.

Payment

Payment options include credit card, PayPal, or e-Check via our secure website. To minimize the risks associated with card-not-present transactions, our Verification Team may require its users to:
Present copies of the original credit card, photo ID and credit card statement including billing address.
Provide a confirmed account and/or address for PayPal.

Currency

All transactions are in United States Dollars. Your credit card, PayPal or bank statement however will show our charge in your local currency. The dollar amount in your invoice will be converted to your local currency on the day that you make your payment.

Price Quotes

We strive to provide an accurate price quote up-front so that you can make informed choices. All quotes are provided in USD (United States Dollars). The total provided upon checkout includes your selected products and Shipping and Handling within the Continental United States. You are responsible for duties and taxes on international orders, payable when your order arrives in your country. If North Carolina Sales Tax and/or Domestic Shipping Fees apply to your order, they will be added by our Sales Team and you will be charged accordingly. You will receive a copy of your revised order. Occasionally, there are situations out of our control such as, but not limited to, out-of-stock items, product price increase, additional international shipping fees due to the size and weight of your items and local customs and import limitations. If such an exception occurs, you will be contacted by our Customer Service Team. Christmas Lighting Supply, Inc reserves the right to cancel any order, with or without cause. There may be additional charges involved in your transaction that your local credit card or bank will charge you, although these charges are usually minimal.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Christmas Lighting Supply, Inc reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Cookies

"Cookies" are pieces of information that a web site transfers to your computer's hard disk so that your computer can be identified when you re-access the site. A cookie can only be read by the site that places it, so Christmas Lighting Supply, Inc cannot track information based on any other cookies in your browser. From time to time, we may use the cookie feature of web browser applications which will allow us to store data about your visit. This is typically done when users select ‘Remember Me’ when logging into ChristmasLightingSupply.com. Cookies help us to provide you with a customized web experience and to learn which areas of our site are useful and which areas need improvement. We may also use cookies to provide you with shopping fulfillment services, including requests for price quotations, purchase instructions, purchase tracking, and the administration of special promotions. Internet Explorer uses a separate file for each cookie, which typically reside in "C:\Windows\Profiles\User\Cookies." Cookies are generally supported in version 3.0 and newer of Internet Explorer. Most browsers also allow the option of displaying a warning before accepting a cookie, or refusing all cookies. Declining cookies while using ChristmasLightingSupply.com shopping cart may result in some features not working properly.

Links to Other Websites

Christmas Lighting Supply, Inc may offer links to other independent third party web sites. Please note that when you enter those web sites using our links, Christmas Lighting Supply, Inc bears no liability for the contents thereof.

Copyright

All content included on the ChristmasLightingSupply.com web site, such as text, graphics, icons, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the property of Christmas Lighting Supply, Inc or its content suppliers and protected by United States and International Copyright Laws. The compilation of all content on this site, and software used on this site, is the exclusive property of Christmas Lighting Supply, Inc and protected by US and International Copyright Laws. All right, title, and interest in the web site and services provided therein, including, but not limited to, all associated market data and information is owned by Christmas Lighting Supply, Inc, and you acquire no interest therein. All rights reserved. Any unauthorized use or any reproduction, modification, or distribution of materials is strictly prohibited. Trademarks Christmas Lighting Supply and other marks indicated on the ChristmasLightingSupply.com web site are registered trademarks of Christmas Lighting Supply, Inc. All Christmas Lighting Supply, Inc graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Christmas Lighting Supply, Inc. Christmas Lighting Supply, Inc trademarks and trade dress may not be used in connection with any product or service that is not Christmas Lighting Supply, Inc without prior and written consent, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Christmas Lighting Supply, Inc. All other trademarks or trade dress not owned by Christmas Lighting Supply, Inc that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Christmas Lighting Supply, Inc.

Miscellaneous

THIS AGREEMENT WILL BE GOVERNED BY THE LAWS OF THE UNITED STATES AND THE STATE OF NORTH CAROLINA, WITHOUT REFERENCE TO RULES GOVERNING CHOICE OF LAWS. ANY ACTION RELATING TO THIS AGREEMENT MUST BE BROUGHT IN THE FEDERAL OR STATE COURTS LOCATED IN CHARLOTTE, NORTH CAROLINA, AND EACH PARTY IRREVOCABLY CONSENTS TO THE JURISDICTION OF SUCH COURTS. NEITHER PARTY MAY ASSIGN THIS AGREEMENT, BY OPERATION OF LAW OR OTHERWISE, WITHOUT THE PRIOR WRITTEN CONSENT OF THE OTHER PARTY. SUBJECT TO THAT RESTRICTION, THIS AGREEMENT WILL BE BINDING ON, INURE TO THE BENEFIT OF, AND ENFORCEABLE AGAINST THE PARTIES AND THEIR RESPECTIVE SUCCESSORS AND ASSIGNS. A FAILURE BY EITHER PARTY TO ENFORCE THE STRICT PERFORMANCE OF ANY PROVISION OF THIS AGREEMENT WILL NOT CONSTITUTE A WAIVER OF SAID PARTY'S RIGHT TO SUBSEQUENTLY ENFORCE SUCH PROVISION OR ANY OTHER PROVISION OF THIS AGREEMENT.

Modifications

Christmas Lighting Supply, Inc may modify any aspect of this agreement at any time at its sole discretion without prior notice. Any modification to the Terms and Conditions shall be effective immediately once posted on the web site. Check the web site regularly if you are interested in reviewing any changes. Your use of the web site and the Christmas Lighting Supply, Inc service after modifications have been posted constitutes your acknowledgment of such modifications and your agreement to be bound by the terms and conditions of these changes.
This Agreement will be governed by the laws of the United States and the state of North Carolina, without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in the federal or state courts located in Charlotte, North Carolina, and each party irrevocably consents to the jurisdiction of such courts. Neither party may assign this Agreement, by operation of law or otherwise, without our prior written consent of the other party. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and enforceable against the parties and their respective successors and assigns. A failure by either party to enforce the strict performance of any provision of this Agreement will not constitute a waiver of said party’s right to subsequently enforce such provision or any other provision of this agreement.